Showing posts with label town halls. Show all posts
Showing posts with label town halls. Show all posts

Thursday, May 22, 2014

Linking Clients to Care: A New Tool

It's a common enough story: someone is diagnosed with HIV. That person is told she needs to visit the doctor as soon as possible. Maybe that person calls for an appointment, and maybe she doesn't - but that person doesn't make it to the doctor that week. Or that month. It could be a child care problem, or a transportation problem, or an appointment availability problem.

But in some cases, it's just that people who were just diagnosed with HIV don't know that there is a system of care available to them -- even if they can't pay for services. In 2010, 18% of newly-diagnosed Philadelphians with HIV weren't linked to care within 90 days. We don't know each person's reasons for not getting medical care right away, but lack of knowledge of the care system is an obvious barrier for newly-diagnosed clients. In fact, through our local needs assessments, we've repeatedly found that many people living with HIV/AIDS report not accessing medical care because they couldn't afford it. We're lucky enough to have a comprehensive system of services available through Ryan White, but newly-diagnosed clients won't know about it if no one tells them it's there.


Here's a preview. Download a copy here.
At the same time, we know that it's not always easy for HIV testers to give consistent messaging while getting important information from their clients.  Enter, our new linkage to care tool. We hope that this tool will relieve some of the burden on HIV testers, increase access to care and other services for newly-diagnosed people with HIV, and improve linkage to care performance for our local provider sites.



We developed this tool after an extensive review of treatment readiness assessments in use across the country, and reduced the questions to the most relevant ones for helping clients with their initial linkage to care.  It was developed in partnership with the Points of Integration Workgroup, which spent a great deal of time honing both the language and the questions.  The tool was then presented to both the Philadelphia EMA Ryan White Part A Planning Council and the Philadelphia HIV Prevention Planning Group for additional feedback and adjustments.

We would like to note that we developed this tool as an aid for providers, and we designed it to help individual HIV testers improve access to services for their clients (and, by extension, to improve their own performance). This tool was not designed for data collection. Testers might decide to make copies and use a separate form for each client, in order to provide an “at a glance” summary of what is most needed to make that first linkage.  They might use pieces of this tool as a supplement to their own routines.  They might keep a copy with them to use as a discussion guide.  How they use the tool is up to them, but we do hope that it proves useful in their day-to-day work.

Of course, like all of our documents, this is free to distribute and reproduce.  We made it in black and white to be copier-friendly. We also included fainter lines in the notes section, allowing the neater testers among us to write along the lines and the more out-of-the-box testers to write willy-nilly in whatever direction they choose. We wanted this to be as user-friendly as possible. In that spirit, we welcome feedback and suggestions. Feel free to comment here, or use the contact information on the form to get in touch.

Monday, April 11, 2011

2011 Town Hall Tour is about to begin!

Are you HIV-positive? Do you have something to say about your HIV services - good, bad, or ugly? Our annual town halls will be kicking off tomorrow! Now is the time to speak up about your services. Your input is very important.

Dates/locations are listed below. Please RSVP to the phone numbers provided so we can plan accordingly!

Philadelphia Town Hall
Tuesday, April 12 from 12 p.m. - 3 p.m.
Action AIDS
1216 Arch Street, 6th Floor
Philadelphia, PA
RSVP to 215-981-3337

Delaware County Town Hall
Wednesday, April 13 from 10 a.m. - 12 p.m.
Delaware County Intermediate Unit
200 Yale Avenue
Morton, PA
RSVP to 610-566-7540

Southern New Jersey Town Hall
Friday, April 29 from 11 a.m. - 2 p.m.
Dooley House
2825 Concord Avenue
Camden, NJ
RSVP to 215-574-6760

Tuesday, March 16, 2010

Town Hall Survey Now Online!

This is an exciting time of year around the Office. Our yearly town halls are underway! We'll be visiting Morton and Solebury in the PA Counties, Camden and Bellmawr in New Jersey, and two different agencies in Philadelphia. (Our first town hall, at Action AIDS in Philly, is starting in just an hour and a half!) This is the time for people living with HIV/AIDS in the Philadelphia area to speak out about their HIV services. The Planning Council uses this information in setting priorities for the entire Philadelphia EMA.

This year, the Needs Assessment Committee and the Office of HIV Planning are working on a brand new way to gather data from PLWHA in the area. Our online consumer feedback survey was just launched! This new tool will provide PLWHA that are unable to attend the town hall meetings a way to let their voices be heard. If you are a provider of HIV services in the Philadelphia area, please get this link to your clients. The more positive people we hear from, the better we can plan services!